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About Me

Build great products that solve customer problems.

Hi! I’m Heather!

I teach people to know what to build, what to pitch, and why relationships matter.

If you’re looking for a better way, right in the right place. Explore my site for more more on programs, webinars, workshops, and resources from me as a practitioner as I build and offer them to help you evolve.

Welcome!

I take a different approach to teaching product management than others out there:

No. 1

I actually don't believe in outsourcing customer interviews. You CAN be great at interviewing, listening, and data formulating. Your customers want to talk with the source ---yep, that's YOU.

No. 2

Each stakeholder team has a different operating model. Accept that, and work out how to interact well with each team by knowing what they need when operating with you and your teams.

No. 3

Using a digital space to gather ongoing customer insights and priorities will keep you organized and prepare you for the pitch story you need to build to secure program resources and meet your timeline goals.

Download my free guide to learn how to:

  • Procure organic growth
  • Cultivate stakeholder partners
  • Construct an influential pitch
  • Build a confident roadmap strategy